Making a Wedding Insurance Claim
Need to make a claim on your Dreamsaver policy? Here’s a quick guide to get you started. For more detailed information, please refer to your policy wording.
Check Your Coverage:
Before anything else, review your Schedule of Insurance and policy wording to ensure that what you are claiming for is covered under your Dreamsaver policy.
Contact Details:
All Dreamsaver claims will be handled by Acasta Europe Ltd. and we refer to them as the Claims Handlers.
How to Get in Touch with the Claim Handlers:
Address:
Acasta Europe Ltd.
4 Station Road
Cheadle Hulme
Cheshire
SK8 5AE
Telephone: +44 (0)345 040 5975
Email: claims@acastaeurope.co.uk
Acasta Europe Ltd. is authorised and regulated by the Financial Conduct Authority (FCA) (Firm Ref: 599391).
When to Contact Acasta:
You should get in touch with the Claims Handlers as soon as you become aware of any circumstances that might lead to a claim.
- For standard claims, you must contact them within 31 days of becoming aware of the circumstances
- Or you must contact the Claim Handlers within 48 hours for claims under Section 4 related to damage to the wedding cake.
Follow these steps to ensure your claim is processed smoothly and efficiently. If you have any questions, don't hesitate to reach out to the Acasta Europe Ltd. team for assistance.
Tips for an Efficient Claims Process
You should contact the claims handlers as soon as you become aware of any circumstances likely to give rise to a claim. If You have to make a claim, you must contact the claims handlers as soon as you can and in any event within 31 days of becoming aware of the circumstances, or 48 hours in respect of claims under section 4 arising from damage to the Wedding cake.
- Prepare Your Documents: Gather necessary paperwork such as receipts, invoices, or photographs
- Have Your Policy Number Handy: This will help streamline your claim process
- Follow Their Instructions: Adhere to the guidance provided by the Claims Handlers for a smooth experience
Looking For General Enquiries?
For other types of enquiries, please visit our Contact Dreamsaver page.